If there is, you have to basically press and hold it while your device tries to discover the mouse and when it already shows up, that's when will you be able to pair it wirelessly. If it still won't show up, please include the make and model of your device so I can further check if this device has 4.0 bluetooth technology. If this helps, please Apple Mouse Not Working. The Apple Magic Mouse connects via Bluetooth. To use it with a Windows 10 system, you need to pair it via Bluetooth. Pairing a Bluetooth device on Windows 10 is simple enough but the OS does often fail to detect Bluetooth devices. It may be a problem with Bluetooth services on Windows 10, the hardware on the system, or From the description I understand that the Microsoft Arc Touch Bluetooth Mouse is not working on Windows 7 Ultimate note book and windows 8.1 desktop. Let me tell you that Microsoft Arc Touch Bluetooth Mouse is compatible with these operating systems: Windows 8.1, Windows 8, Windows RT 8.1 and Windows RT So it will not work with windows 7. For each detected Bluetooth device, it displays the following information: Device Name, Bluetooth Address, Major Device Type, Minor Device Type, First Detection Time, Last Detection Time, and more. In reply to Johann Eva's post on February 26, 2018. Hello, If your wireless mouse device doesn’t appear to work normally while using a computer, you need to make sure that it was set-up properly. You can visit this link: Mouse, touchpad, and keyboard problems in Windows to see our several workarounds that can help you troubleshoot your device. Prior to some Windows 10 update the mice worked fine (also when I had Windows 7 Pro installed). So strongly this indicates that the problem is in Windows. Funny thing is that when I press Windows button on keyboard (the one that opens Windows Menu) mouse works like for 3 seconds and then it stops. Sometimes one of the mice work if I input them If bluetooth keyboard is not in devices go to the next step. Second, uninstall Bluetooth driver. Open Device Manager > Expand the Bluetooth > Right click Marvel AVATAR Bluetooth Radio Adapter > Unintall (Note: If prompted with a checkbox stating "Delete the driver software for this device", check it then hit Uninstall. Download and install a driver yourself. In the search box on the taskbar, type device manager, then select Device Manager from the list of results. In the list of hardware categories, find the device that you want to update, and then double-click the device name. Click the Driver tab, click Update Driver, and then follow the instructions. .

microsoft bluetooth mouse not being detected